:root{--bg:#f6f7fb;--panel:#fff;--text:#172033;--muted:#6b7280;--line:#e6e8ef;--brand:#175cd3;--brand2:#0b4ab1;--green:#16803c;--red:#c62828;--amber:#a15c00;--shadow:0 10px 30px rgba(16,24,40,.07);--r:14px}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.app{min-height:100vh}.topbar{height:68px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:20}.brand{display:flex;gap:11px;align-items:center;font-weight:800;font-size:18px}.logo{width:36px;height:36px;border-radius:10px;background:var(--brand);color:#fff;display:grid;place-items:center}.userbox{display:flex;align-items:center;gap:12px}.avatar{width:36px;height:36px;border-radius:50%;background:#eaf1ff;color:var(--brand);display:grid;place-items:center;font-weight:800}.layout{display:grid;grid-template-columns:230px 1fr;min-height:calc(100vh - 68px)}.sidebar{background:#fff;border-right:1px solid var(--line);padding:18px 12px}.nav{display:flex;flex-direction:column;gap:6px}.nav button{border:0;background:transparent;text-align:left;padding:11px 12px;border-radius:9px;color:#465066}.nav button.active,.nav button:hover{background:#edf3ff;color:var(--brand);font-weight:700}.content{padding:26px;max-width:1600px;width:100%;margin:auto}.pagehead{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:20px}.pagehead h1{font-size:26px;margin:0 0 5px}.muted{color:var(--muted)}.btn{border:1px solid #d5d9e3;background:#fff;color:#263043;border-radius:9px;padding:9px 13px}.btn:hover{background:#f8f9fb}.btn.primary{background:var(--brand);color:#fff;border-color:var(--brand)}.btn.primary:hover{background:var(--brand2)}.btn.success{background:#eaf8ef;color:var(--green);border-color:#bce8cb}.btn.danger{color:var(--red)}.btn.small{padding:6px 9px;font-size:13px}.actions{display:flex;gap:8px;flex-wrap:wrap}.cards{display:grid;grid-template-columns:repeat(5,minmax(150px,1fr));gap:14px;margin-bottom:22px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);padding:18px}.metric .label{font-size:13px;color:var(--muted)}.metric .num{font-size:28px;font-weight:800;margin-top:7px}.metric .sub{font-size:12px;color:var(--muted);margin-top:4px}.metric.click{cursor:pointer}.metric.click:hover{transform:translateY(-1px)}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}.filters{padding:14px;display:grid;grid-template-columns:2fr repeat(4,1fr) auto;gap:9px;align-items:end}.field label{display:block;font-size:12px;font-weight:700;color:#5c6577;margin:0 0 5px}.field input,.field select,.field textarea{width:100%;border:1px solid #d6dbe5;border-radius:8px;padding:9px 10px;background:#fff;outline:none}.field input:focus,.field select:focus,.field textarea:focus{border-color:#8bb0f4;box-shadow:0 0 0 3px #eaf1ff}.tablewrap{overflow:auto}.table{width:100%;border-collapse:collapse;min-width:980px}.table th,.table td{padding:12px 14px;border-bottom:1px solid #edf0f5;text-align:left;font-size:13px;vertical-align:top}.table th{color:#667085;font-size:12px;background:#fafbfc;position:sticky;top:0}.table tr:hover td{background:#fbfcff}.name{font-weight:750}.badge{display:inline-flex;padding:4px 8px;border-radius:99px;font-size:11px;font-weight:750}.badge.green{background:#e9f8ee;color:var(--green)}.badge.red{background:#fdecec;color:var(--red)}.badge.amber{background:#fff4df;color:var(--amber)}.badge.blue{background:#eaf1ff;color:var(--brand)}.pager{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;border-top:1px solid var(--line)}.login{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(135deg,#eef4ff,#f8fafc)}.loginbox{width:min(430px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 20px 60px rgba(16,24,40,.1);padding:30px}.loginbox h1{margin:0 0 6px}.loginbox form{display:grid;gap:14px;margin-top:24px}.modalback{position:fixed;inset:0;background:rgba(15,23,42,.46);display:grid;place-items:center;padding:20px;z-index:50}.modal{width:min(900px,100%);max-height:92vh;overflow:auto;background:#fff;border-radius:16px;box-shadow:0 30px 80px rgba(0,0,0,.22);padding:22px}.modal.wide{width:min(1100px,100%)}.modalhead{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}.modalhead h2{margin:0;font-size:20px}.formgrid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.full{grid-column:1/-1}.modalfoot{display:flex;justify-content:flex-end;gap:8px;margin-top:18px;padding-top:14px;border-top:1px solid var(--line)}.notice{background:#f7f9fc;border:1px solid #e6eaf1;border-radius:10px;padding:11px 13px;font-size:13px;margin-bottom:14px}.history{display:grid;gap:8px}.history p{background:#fafbfc;border:1px solid #edf0f5;padding:10px;border-radius:9px;margin:0;font-size:13px}.empty{padding:50px;text-align:center;color:var(--muted)}.toast{position:fixed;right:20px;bottom:20px;background:#172033;color:#fff;padding:12px 16px;border-radius:10px;box-shadow:var(--shadow);z-index:100}.toast.err{background:#9f1d1d}.queue{display:grid;gap:8px}.queueitem{display:flex;justify-content:space-between;gap:12px;align-items:center;border:1px solid var(--line);border-radius:10px;padding:10px}.dangertext{color:var(--red)}@media(max-width:1000px){.layout{grid-template-columns:1fr}.sidebar{position:static;border-right:0;border-bottom:1px solid var(--line);padding:8px}.nav{flex-direction:row;overflow:auto}.nav button{white-space:nowrap}.cards{grid-template-columns:repeat(2,1fr)}.filters{grid-template-columns:1fr 1fr}.content{padding:16px}}@media(max-width:600px){.topbar{padding:0 14px}.userbox .muted{display:none}.cards{grid-template-columns:1fr}.filters{grid-template-columns:1fr}.formgrid{grid-template-columns:1fr}.full{grid-column:auto}}


/* CSP-safe utility/component classes */
.muted-xs {
  font-size: 11px;
}

.welcome-heading {
  margin-top: 24px;
}

.workflow-panel {
  padding: 18px;
}

.workflow-heading {
  margin-top: 0;
}

.customer-filter-panel {
  margin-bottom: 14px;
}

.selection-toolbar {
  padding: 12px 14px;
  border-bottom: 1px solid var(--line);
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}

.selection-count {
  font-size: 13px;
}

.modal-description {
  margin: 3px 0;
}

.dynamic-help {
  font-size: 12px;
  margin-top: 5px;
}

.variable-help {
  font-size: 12px;
  margin-top: 7px;
}

.modal-divider {
  border: 0;
  border-top: 1px solid var(--line);
  margin: 20px 0;
}

.message-field {
  margin-top: 12px;
}

.queue-message {
  margin-top: 5px;
  font-size: 12px;
  white-space: pre-wrap;
}

.template-cards {
  grid-template-columns: repeat(2, minmax(260px, 1fr));
}

.template-card-head {
  display: flex;
  justify-content: space-between;
}

.template-title {
  margin: 0;
}

.template-body {
  white-space: pre-wrap;
  line-height: 1.55;
}

.password-modal {
  max-width: 500px;
}
